Enterprise-Grade VoIP Services for SMBs

Mullarky Business Systems offers a complete voice solution for small to medium-sized businesses with our cloud-based Cytracom VoIP services platform.

VOIP Services article first published March 2nd, 2018 at https://www.mbswi.com/2018/03/voip-services/

Our platform surpasses traditional premise-based PBXs by offering new advanced features and functionality. Beyond that, our solution frees you from the constraints of typical legacy phone systems — CAPEX, ongoing maintenance, and the eventual need for total replacement.

Our VoIP services simplify your business by providing state-of-the-art advanced voice communications that allow you to focus on what you do best!

What makes Mullarky Business Systems and Cytracom VoIP Services Different?

When we say “VoIP Made Simple,” we really mean it!

Our partner, Cytracom, has developed three key pillars of service delivery that simplify the end-to-end experience for you, our valued customers. Simply put, we offer an advanced voice solution that easily fits into an economical subscription plan without any long-term commitments. How about that for VoIP Made Simple?

PARTNER CHANNEL ONLY

Cytracom’s solution is only sold through their nationwide partner network. Cytracom provides training, certification, and support to their partners so we can successfully design and deploy your office phone system.

NO CONTRACTS

Our focus is on providing a world-class voice experience for our customers. Cytracom is so confident in their solution that they enable certified partners to offer it without a contractual commitment.

VoIP SERVICES AND PHONES THAT EVOLVE™ WITH YOUR BUSINESS

Phones are included in our simple monthly pricing model. By the way, we replace them every 36 months with our Evolve™ program and provide a lifetime warranty as long as you use our service. We want to ensure you always have the latest and greatest for your communications needs!

VoIP Services and Features

We focus on developing features that meet the stringent requirements of our customers. Listed below are some of our most popular features.

MOBILE INTEGRATION
ADVANCED REPORTING
VOICEMAIL TO EMAIL/SMS
WEB PORTAL INTERFACE
SOFTPHONE SUPPORT
CALL QUEUES AND AGENTS
CENTRALIZED DEVICE MANAGEMENT
PARK PRESENCE
AUTO ATTENDANT
DIAL-BY-NAME DIRECTORY
HOLIDAY ROUTING
CUSTOM HOLD MUSIC
DIRECT INWARD DIALING
CALL CONFERENCING
HUNT GROUPS
FIND ME / FOLLOW ME
CALL CENTER FUNCTIONALITY**
CONFERENCE BRIDGING**
CALL RECORDING**

** Nominal Fees may apply

Desktop Integration

Today’s business worker is constantly in front of a computer while on the phone. CliqTM, our unique Windows® desktop application, allows you to monitor and interact with your voice communications while on the computer.

24×7 VoIP Services and Support

We believe in face time. What does that mean? Cytracom’s go-to-market model ensures that you get quality face time from local partners for sales and support. Cytracom works closely with us so we have all the training and tools needed to support you, and they stand behind us 24×7.

About Cytracom and Mullarky Business Systems

No one does VoIP services more simply than Mullarky Business Systems (MBS) and Cytracom. With a unique platform built on Cytracom’s cloud-based technology, MBS and Cytracom give small businesses the quality and features of big business VoIP services. VoIP provides a cost-effective business voice solution with the performance and reliability expected by today’s businesses. Cytracom’s solution is sold exclusively through their nationwide partner network, which provides the most direct, simple, and clear value for their customers.

Mullarky Business Systems
worked with Cytracom for over a year before offering VoIP services and phones to the public. We wanted to be one hundred percent confident in the service and support offered by our partner. We are! We’ve installed systems that gained the respect of our clients while saving them money and enhancing their capabilities!

See our page on VoIP.

Questions? Call or contact us for a no-obligation quotation!

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Mullarky Business Systems is a proud PAL – Partner At Large – of u.s. referrals. Contact Mark Mullarky for an invitation to sit in on a local u.s. referrals partner meeting.

Mark Mullarky is also an Organizer of Wisconsin Business Owners. Thank you!